1. Winners who have won prizes ON-AIR by calling the studio hotlines will be advised on how to redeem their prize. If you still have questions you can contact the Promotions Department to receive instructions of our prize redemption procedures. The number to call is 214-866-8000.

Online Contest prize winners will be notified via email by the Promotions Dept. and be given similar instructions on how to claim your prize. ALL Prizes are picked up at our studios.

2. You will have to come to our offices during normal business hours (M-F from 8:30 am-5:30 pm) to pick-up your prize. We are not open weekends and holidays. Click here for directions and special closing times.

3. The receptionist will greet you and have you fill out and sign a standard release form.

4. Once you have completed filling out your paperwork, please notify the receptionist and a member of the Promotions Department will come out to assist you.

5. Please bring one form of picture identification (required).
**If you are under the age of 18, you must have a parent or legal guardian accompany you to pick up your prize**

6. The Promotions Department will verify that you are the winner and you will receive your prize.

****** We no longer allow prizes to be claimed / picked-up by anyone other than the actual winner **********