Customer Service Calls From Hell

Sure, everyone has bad days, but usually you can walk away from the person stewing in a funk of their own grumpiness. But what about when that person – already irritated – calls you…and it’s your job to be sweet as pie to them?

Let’s hear it from the customer service reps who deal with these people, and then vice versa – those who deal with the most difficult company reps, ever.

Customer Service calls from HELL: